“I wanted to thank you personally for the wonderful customer service that you gave us throughout this whole building process. You and your company have terrific customer service from the moment we stepped into the showroom and chose our fireplace, scheduling times, building the frame, installing the fireplace, and setting up the fireplace.

We appreciate you working with us as problems arrived to make this experience as smooth as possible. Also, we greatly appreciate Billy throughout this process too. It was nice for the same guy to do our whole project. He is extremely friendly, courteous and prompt; therefore, makes him a valuable asset to your company. Thank you again very much.

P.S. I wanted to share with you a picture of the finished product. We love it and it looks AMAZING!”

Brooke C., February 4, 2019

“High Country Fireplaces is one of my clients. As a result, I was exposed extensively to the company, their employees and their products. Once I saw the huge selection of hearth products and the professionalism of their staff, I knew I had to use them for the upgrade of my dated fireplace.

Sandy provided gas log options for my wood burning fireplace and then scheduled the installation at my convenience. They worked around the construction going on during my home renovation and installed the new log set in a neat and secure manner. I was given a lesson on how to use the new log set and it has been working perfectly ever since.

I highly recommend this company and their products. It is a family owned and run business that takes pride in the quality of what they sell and also support after installation.”

Dawn D., October, 2018

“The fireplace is in and I love it! Billy and Michael were terrific — polite, informative, professional and exacting in the entire installation process. High Country Fireplaces gets a 10 out of 10!”

Tomas M., March 4, 2019